Telephone support for activation and installation issues is free. So, that suggests the eBay seller wasn’t selling a legitimate product unless the serial number just simply was bad for unknown reasons.įor a problem of the nature you’ve identified here, your only solution really is to contact Adobe for help. Following Dead Boy’s suggest to choose the Trial Option, assuming all else works, will only buy you the 30-day trial period before still having to activate, so you’re not really gaining anything.ĭepending upon where you bought Photoshop CS3 at, you may be encountering the same problem another user here did: Although buying from a supposedly credible eBay retailer what appeared to be a legitimate, shrink-wrapped copy of Photoshop CS3, including the manual, CD, and serial number, the end result was the user learned from Adobe that the serial number was invalid.